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Exchange policy

Given that the articles belong to the Party collection, the deadline for making product changes is of 3 work days from the reception of the items by the consumer, to check the product and size. The exchange can be made for the same model changing color or size, but in any case will the money be returned. Changes will be made only when the following return conditions established by Cristina Tamborero are met:

  • To be within a period of 3 work days from the reception of the articles by the consumer.
  • The products must be in their original and unused condition, with all Cristina Tamborero’s labels intact.

Cristina Tamborero will not accept exchanges for items that are used, worn, damaged or that do not comply with this exchange policy. These items will be returned to the customer and, therefore, the exchange will not be made. The expenses derived from the change of the articles will be in charge of the client.

The client must write to the email address to notify the change, informing about the new color or size they need. Within 24 hours, the firm will be in charge of contacting the client to make this change.

Return address:

Avenida Diagonal 413 ppal 2ª
08008 Barcelona